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Frequently asked questions

Everything you need to know about our billing. Can't find the answer to your question? Click the chat button on the bottom right of the page and we'll be happy to help!

  • ArrowCan I use Conduktor for free?

    When you sign-up for Conduktor Cloud, you start with a 30-day free trial with access to all of our features and the ability to integrate multiple Kafka clusters.

    If you don't upgrade to a paid plan during your 30-day free trial period you'll still be able to use Conduktor for free but limited to 1 cluster, along with the Console and Testing features.

    You can use the self-hosted version of Conduktor for free. The free version is limited to 1 cluster, along with the Console, Monitoring, and Testing features.

  • ArrowHow can I upgrade to a Team plan?

    If you're an administrator in your org, you can upgrade to a Team plan directly in Conduktor Cloud using your credit card.

    If you're designated to a Member role in your org, you can see who is an administrator on the Plans page and directly reach out to the administrator to upgrade.

  • ArrowHow can I upgrade to an Enterprise plan?

    To get access to features like Data Masking, Monitoring, Topic as a Service, or have the ability to self-host Conduktor on your own infrastructure reach out to us so we can discuss your needs.

  • ArrowCan I install Conduktor on my infrastructure? On-premise? Cloud?

    Yes! We have a Docker image of Conduktor that you can install on your infrastructure. We have a free version that can be installed for a single cluster with a limited feature set. If you want to self-host Conduktor in your infrastructure for multiple clusters and have access to all of our features reach out to us for options.

  • ArrowDo you offer volume or annual discounts?

    Yes. Volume discounts are available for our Enterprise plans. We also offer a 25% discount for annual contracts over month-to-month contracts.

  • ArrowI'm using Conduktor Desktop. What're the options for me?

    You can continue to use Conduktor Desktop with existing features.

    New Conduktor products and features will only be available in the Conduktor Platform either through Counduktor Cloud or self-hosted.